Frequently Asked Questions

Find answers to common questions about DesignFlow

Getting Started

(3)

Projects & Plans

(4)

Features & Functionality

(5)

Export & Sharing

(3)

Account & Billing

(4)

Troubleshooting

(4)

Still need help?

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Frequently Asked Questions

Getting Started

How do I create my first project?

What information should I include in the Project Overview?

How long does it take to complete a project?

Projects & Plans

How many projects can I create on the free plan?

What happens to my projects if I cancel my subscription?

Can I switch between projects?

How do I delete a project?

Features & Functionality

How do I upload images to my mood board?

Can I customize colors in the Style Guide?

How does the Site Structure tool work?

What's included in the Technical Specs section?

How do I add content and copy?

Export & Sharing

Can I export my design summary?

What does the Client Copy toggle do?

Can I share my project with others?

Account & Billing

How do I upgrade my plan?

Can I change my subscription plan?

Is my payment information secure?

Do you offer refunds?

Troubleshooting

My sections aren't saving. What should I do?

Why can't I see the Summary?

Images aren't uploading. Help!

How do I reset a section?

Still need help?

Frequently Asked Questions

Getting Started

How do I create my first project?

What information should I include in the Project Overview?

How long does it take to complete a project?

Projects & Plans

How many projects can I create on the free plan?

What happens to my projects if I cancel my subscription?

Can I switch between projects?

How do I delete a project?

Features & Functionality

How do I upload images to my mood board?

Can I customize colors in the Style Guide?

How does the Site Structure tool work?

What's included in the Technical Specs section?

How do I add content and copy?

Export & Sharing

Can I export my design summary?

What does the Client Copy toggle do?

Can I share my project with others?

Account & Billing

How do I upgrade my plan?

Can I change my subscription plan?

Is my payment information secure?

Do you offer refunds?

Troubleshooting

My sections aren't saving. What should I do?

Why can't I see the Summary?

Images aren't uploading. Help!

How do I reset a section?

Still need help?